Terms & Conditions
Last Updated: October 29, 2020
Welcome to “Alsanidi” Store.
Al Sanidi For Travel Supplies in the Kingdom of Saudi Arabia offers "Alsanidi" store to sell the supplies of trips, camping, travel, sports and other products available online through the store, so we provide our clients with a wide variety of products that seek to be acquired by tourists, an trips enthusiasts and other clients, and we provide the store services in accordance with the following terms and conditions:
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Section 1: Definitions
In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.
“Alsanidi”, The “Store”, “Application”, “We”, “Us” or “Our” refers to the site “Alsanidi.com.sa”, “Alsanidi” application and Al Sanidi For Travel Supplies in Kingdom of Saudi Arabia.
“User”, “you” or "your” refers to the person who visits or uses the store, registers a membership on the store, upload the application, uses or registers on it.
“Buyer” shall refer to each person, institution or company giving the purchase order of products offered for sale via the store.
“Products” shall refer to the products offered for sale via the store and they include (trips and camping supplies, cooking, barbecue and stoves, sniping and hunting, travel and sport supplies, heritage stuff and folk furniture) and other products available via the store.
“Content” refers to the content of the store which include among other things (photos, texts, movies, information, data, prices, lists of products, description of the services, products, advertisements, all icons, symbols, letters and figures).
“Parties to Agreement” shall refer to the store on one hand as (a first party to the contractual relationship) and any person visiting the store, using it, registering an account in the store, providing any of the services of the store or benefiting from our services in any way on the other hand as (a second party to the contractual relation).
“Agreement” shall refer to the conditions, terms, privacy policy, all pages of the store, descriptions of services, all information, the content of services, all instructions and the special agreements made between the store on one hand and any of the store users on the other hand as well as the contracts connected with the terms and conditions.
Section 2: Legal Scope of Our Services
(1) The site and application works as an online store for selling our products and it is our advertising tool through which we publish all the information of the products offered for sale to enlighten the buyer as for the specifications on which he accepts to buy.
(2) Advertisements of products published via the site or application shall be deemed to be “a call for contracting” and not “a binding offer” and the contract shall be concluded with the buyer in case he submits the purchasing order then we accept this order based on the availability of the products that are the object of purchase.
(3) The “Alsanidi” shall not be deemed to be an hosting provider or information content provider. Also, it shall not be treated as a publisher of any content published via the store or via any property available for communication via the store.
(4) You know of and agree on the exemption of “Alsanidi” from any liability arising from the acts of third parties.
Section 3: Legal Nature of Agreement
(1) This agreement shall be deemed to be the entire and final agreement between “Alsanidi” on one hand and any person visiting or using the store or any of its features or advantages on the other hand.
(2) This agreement shall be deemed to be a valid contract satisfying the legal conditions and elements and shall be enforceable against all said parties. Its provisions and obligations shall be binding on all of them and neither party may derogate from it or terminate it since it has resulted in its legal effects.
(3) All parties declare that this agreement forms the entire agreement among them. They declare that they didn’t rely on any emphasis whether oral or written for accepting this agreement other than the provisions stated herein.
(4) The description of the services and the subsequent pages of the store prepared by “Alsanidi” shall form an integral part of this agreement.
(5) The contracts supplementing this agreement shall form an integral part of the agreement and they shall be governed by the terms and conditions which apply to this agreement. Also, this agreement shall be indivisible.
(6) The amendments of this agreement shall have the same legal provision and effect of this agreement.
Section 4: Consent and Capacity
You declare that you have the legal capacity necessary for concluding and accepting this agreement and that you have the full unrestricted legal authorities according to the following conditions:
(1) Capacity and Consent of Natural Person
1. It is stipulated for the user of “Alsanidi” that he is 18 years old.
2. It is stipulated for the user of “Alsanidi” that he has the legal capacity necessary for concluding contracts and we shall not be responsible for ascertaining the capacity of any of the users of the site.
3. With your use of the services of “Alsanidi” you agree on this agreement and you declare are that you are legally bound by the terms and conditions provided for in this document or its amendments.
4. If you are under 18, you may use the “Alsanidi” Services only with involvement of a parent or guardian.
5. Without prejudice to any other rights and remedies of “Alsanidi” under this User Agreement or at law, “Alsanidi” reserves the right to limit or withdraw access to the store or the membership of any person if “Alsanidi” believes that person is under the age of 18 years.
(2) Legal Description and Consent of Business Enterprises
If you register as an entity or business, such as institutions, companies and traders, you must provide us with documents that prove the legal existence of this entity, and that the licenses are valid at the time of submission and ensure that they are valid for the duration of your entry with us in this Agreement, and the legal representative of this commercial entity must enter with us in this agreement. Also he must acknowledge that the entity he represents shall be subject to the provisions of this agreement and the provisions of the laws relating to trading and e-commerce, as well as your commitment to the agreements and regulations of the Ministry of Trade in Saudi Arabia.
Section 5: Registration of Membership
(1) It shall be stipulated that the user registers in the site in his true name and not in an alias, untrue or misleading names. When you register as a natural person, you shall represent yourself only because the account is based on the personal consideration.
(2) The user shall provide us with the data of registering the membership that might include among other things (First name, Last name, E-mail, Mobile Phone No., Password).
(3) Membership in the store shall be for free and direct to the users and it shall not need review by the administration of the store.
(4) The user undertakes that he is responsible for maintaining the confidentiality of the information in his account such as the user name and password and that he is responsible for any disclosure to third parties in relation to this information. Also, he is responsible for any use done by any person to whom he disclosed this confidential information.
(5) The user undertakes to report immediately in case of penetrating the account or its theft as well as discovering any illegal use of this account in the store in order for us to be able to take the technical actions necessary for maintaining the account.
(6) you may not use another person’s account at any time without having an express consent from “Alsanidi”.
(7) We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time.
Section 6: Digital Signature
As for services requiring registration: Through your registration to get an account via the store or via clicking for accepting the conditions of the service upon claiming so via the store, you shall be considered to have implemented this agreement and the other conditions of the service online and it shall be legally enforceable for you from the date of registering your account or from the date of clicking for accepting the conditions of the service. As for services not requiring registration: your use of these services shall be deemed to be an express consent by you to the terms and conditions provided for in this document and all the other policies and you shall be legally bound by them from the date of this use.
Section 7: Pricing Policy
We offer product prices as available through the Store, and the store is entitled at any time to change the prices according to market requirements and prices available from companies, agents and sellers (as a result of changing market price, any other factors out of our control, currency exchange rate change, increased cost that the seller may face for any reason, increased labor costs, charges or taxes on the seller, high price from companies and agents), and the change of the prices does not include the purchase orders that have been accepted and that the store deliver it to the customer, but the change of the prices include all products displayed through the store and products which are requested for the purchase order whether it have been accepted from the store or have not been accepted yet.
Section 8: Fees and Taxes
(1) The store shall not levy fees on the registration of membership. Store “Alsanidi” shall provide free membership to the buyers.
(2) The store shall collect the price of products only from the buyer and it shall not collect any other fees or costs except the freight, cost of the payment service upon receipt if available and VAT.
(3) The products got by the buyer from the store shall be inclusive of all levied governmental taxes. Value added tax shall be added to the invoice in the value of 15% out of the invoice value and it shall be collected by the store from the buyer then it shall be paid to tax authorities.
(4) In case of using the electronic payment for the products, the bank might levy as for the payment process fees on the transfer of funds. Therefore, the buyer shall incur these fees.
Section 9: Selling Policy
The customer can order the products via the site or application through selecting the products, adding them to the basket of purchases, selecting the number of items, selecting the payment method available according to the payment policy and confirming the purchase transaction. The store “Alsanidi” is concerned with providing all the legal undertakings and guarantees to the buyer in accordance with the legal provisions in force in the Kingdom of Saudi Arabia as follow:
(1) The store warrants that it owns all the legal rights and authorities for selling the products and also it warrants that it has got all the permits necessary for selling the product. The store undertakes that it shall publicize the prices of products clearly via the store and write this price on products upon delivering them to the buyer and the buyer shall be entitled to ask for an invoice in relation to the products he bought from the store.
(2) The store warrants that all the information, images and the files of the products provided by the store are true, precise and legal and are the products of the store. The store warrants not to publish any false or misleading information about its products and that the display of products has a commercial legality.
(3) The buyer shall be bound to specify the product desired to be bought precisely according to the specifications he wishes and which are available via the store before he submits the purchase order. In case of specifying by the buyer of the type of the products required and the provision of the purchasing order, he shall not be entitled to cancel this order except with the consent of the store and the purchasing order shall be deemed to be a final acceptance by the buyer of the products being purchased.
(4) The store warrants that it does its best to obtain the warranties from the companies that manufacture the products if any and it assigns hereunder the warranties to the buyer within the permitted extent.
(5) The store warrants that the products are delivered to the buyer at the delivery date agreed upon between the two parties according to the specifications displayed on the selling page and delivery is done in a professional manner in accordance with the provisions of this agreement.
(6) The buyer shall be able to purchase the products offered for sale via the store in case these products are available and ready for sale. The sale transaction shall be done online according to the availability of products with the store. Consequently, the buyer exempts the store from any liability in case of the unavailability of products with the store or the quantity run out of.
(7) The buyer shall be bound to pay the price of the product displayed by the store through the methods identified by the store. In case of the performance by the buyer of all his obligations connected with payment and the inability by the store to deliver the products determined to be bought at the delivery date, the buyer may give notice to the store of the termination of the sale transaction.
(8) Before the delivery date of the products sold to the buyer and in case of the breach by the buyer of this agreement, the store shall be entitled to cancel this agreement with the immediate effectiveness without any notifications or judicial notices while reserving by the store of the right to suitable compensations.
(9) The buyer undertakes that he shall not sell the products that are the object of purchase except after paying the full price of products in addition to the freight and he undertakes that he shall complete the payment in case of partial payment by mistake. The store shall reserve the full property rights over the products sold to the buyer until it receives the full price of products with the determined payment methods.
(10) We might ask you at any time in relation to more of identification process including the buyer’s full name, ID No, address in detail, mobile phone No and other information we consider necessary for the completion of the shipment transaction.
(11) Products shall be made available according to the specifications displayed on the selling page-consequently, the store shall not be bound to make available any additional properties or advantages after the delivery of the product to the buyer.
(12) The store doesn’t warrant that the all products satisfy all the expectations of the buyer upon their use. Consequently, the buyer accepts them in the conditions at the time of purchase.
(13) In case the buyer buys quantities of products for the purpose of selling them, the store doesn’t warrant the buyer’s ability to market these products or the extent of their marketability as well as getting profits from reselling them.
(14) Products shall be shipped to the buyer based on the buyer’s order and according the shipment policy of the store. The buyer shall comply with all the policies followed by the store including the policies of payment, shipment, return and the use of products.
(15) The store shall reserve at anytime the right to refuse or to cancel the purchase orders in case we can’t make sure of the information and address of the buyer or in case of suspicion that the order might cause a deceptive danger to credit cards or other payment methods.
(16) In case the buyer receives the products, he has to make sure of their conditions and correspondence to the specifications once he receives them and the store shall not guarantee a defect that is tolerated by custom. The buyer shall comply with all the systems and instructions related to the use or preservation after receiving the products.
(17) “Alsanidi” store shall not incur the responsibility for operating, fixing or using any electrical appliance in an incorrect way and in case of the difficulty of operating, using or fixing the electrical appliance on the part of the customer, he has to contact the customer service belonging to us and we will provide the support.
(18) The buyer shall be allowed to do evaluations in relation to the sale processes and the buyer undertakes that he shall not abuse this right and that evaluations shall be true and express the performance of the service and according to the evaluations policy we have.
(19) The buyer shall be bound by the provisions of laws, decrees and systems in force.
Section 10: Payment Policy
(1) The price of products shall be paid in Saudi Riyals or US dollar.
(2) The buyer has to have access to the prices of products and to take the final decision in relation to the sale transaction before payment and the buyer knows and agrees that these prices are final.
(3) The buyer shall be bound to pay the prices of the products he decided to buy via the store with the payment methods approved by us.
(4) Methods of Payment Approved By Us: The buyer can pay the price of the products with one of the following methods:
· Payment upon receipt (it is available sometimes for some areas, but not in others) and it may not be available at all times.
· Mada.
· Apple pay.
(5) The store doesn’t agree to incur the consequence of any mistake related to the payment process done by the buyer. Also, it doesn’t incur the consequence any hacking act or deception connected with credit cards or the bank accounts of the buyer.
(6) The buyer shall incur all the banking fees connected with the transfer of funds or the payment of the prices of products.
(7) The amounts paid by the buyer to the store shall be final and may not be modified either in increase or decrease and they may not be recovered except with the consent of the store.
(8) The buyer incurs all the fees and governmental taxes connected with the use of the store or his entry into online sale transactions including all the taxes levied on products and the added value tax.
Section 11: Shipment Policy
(1) "Al-Sanidi Store" provides shipping services for products sold through the store, and shipping is handled by shipping companies approved by us. Please note that these companies may change from time to time, and therefore shipping policies may vary depending on the service provider.
(2) Shipping is conducted within the Kingdom of Saudi Arabia. Upon completing the purchase through the store, the order is prepared for shipping. The buyer must provide accurate and precise shipping information (city, neighborhood, street, building).
(3) Shipping within the Kingdom of Saudi Arabia:
● The store provides shipping within the kingdom at a minimum cost of 17 Saudi Riyals, which increases based on weight. You can find out the final price in the order summary before completing the payment.
● Delivery is within 3 to 5 working days to major cities from the shipping date, considering a maximum of two working days for processing.
(4) Shipping to Gulf Cooperation Council countries (UAE, Bahrain, Kuwait,Qatar ,Oman ):
● The store provides shipping within GCC countries at a minimum cost of 115 Saudi Riyals or equivalent in foreign currencies, which increases based on weight. You can find out the final price in the order summary before completing the payment.
● Delivery is within 7 to 10 working days to major cities from the shipping date, considering a maximum of two working days for processing.
(5) Shipping to the United States :
. The store provides shipping within the United States at a minimum cost of 284 Saudi Riyals or equivalent in foreign currencies, which increases based on weight. You can find out the final price in the order summary before completing the payment.
● Delivery is within 10 to 14 working days to major cities from the shipping date, considering a maximum of two working days for processing.
(6) The buyer agrees to sign a receipt upon product delivery.
(7) The buyer agrees to pay for the purchased products (if not paid electronically), in addition to shipping costs and cash-on-delivery fees upon receiving the products upon delivery.
(8) The store is not responsible for delays in product delivery due to any unforeseen circumstances beyond our control, such as force majeure, including but not limited to: floods, storms, acts of war, and public events.
(9) If the store is delayed in delivering sold products due to force majeure, making it evident that delivering the sold products is not possible on the estimated delivery date, the store must immediately inform the buyer of such circumstances and provide a new delivery date.
(10) During the delay period, the buyer's payment obligations are suspended until the force majeure circumstances are resolved, after which the payment obligations resume.
(11) The buyer agrees to treat the shipping representative courteously and assumes all legal responsibility for any personal errors committed against the shipping representative. The store disclaims any responsibility for any personal errors committed by the shipping representative against the buyer.
(12) If the buyer refuses to accept the products from the shipping representative despite them meeting the advertised specifications, the buyer is deemed to have legally received the products and is obliged to pay for the shipping operation amicably or judicially.
(13) The buyer must adhere to the store's shipping policy, which may change from time to time.
Section 12: Return & Exchange Policy
The store provides a return and exchange policy to ensure customer satisfaction with the purchased product, subject to the following terms and conditions:
1. Return/Exchange Period:
Customers have the right to request a return or exchange within 65 days from the date they received the product from the store.
2. Conditions for Return/Exchange:
Returns or exchanges are accepted only under the following conditions:
○ The product packaging must remain unopened (the store will not accept any opened packages to ensure product integrity for other customers).
○ The product must not have been used, opened, or benefited from in any way.
○ The product must not have been damaged or subjected to any defects after being received from the shipping company.
○ The packaging and all accessories of the product must remain intact, without any loss or damage.
○ Some products cannot be returned for health reasons, such as (mattresses, hunting apparel).
3. Requesting a Return/Exchange:
Customers can submit their request through the store, provided they include the purchase invoice for the products. Damaged or lost invoices may result in rejection of the return/exchange request.
4. Serial Number Integrity:
If the product has a serial number, it must remain intact. Any removal, tampering, or absence of the serial number will result in rejection of the return/exchange request.
5. Accessories and Gifts:
Customers must return all gifts and accessories received with the product. Damage or failure to return these items, along with the original packaging or products, will lead to rejection of the request.
6. Product Delivery Options:
Customers must return products to the store via one of the following methods:
○ Sending the product back using the shipping company that delivered it.
○ Delivering the product to the AlSanidi headquarters.
○ Delivering the product to one of the company’s branches.
7. Defective Products:
If the return or exchange is due to a defect in the product, the store will inspect the product. If the defect is found to be inherent to the product, the store will cover all shipping and handling costs for the return or exchange.
8. Customer Responsibility:
If the return or exchange is requested for reasons unrelated to a product defect, the customer will bear all costs associated with shipping and handling for the return/exchange.
9. Unclaimed Products:
If the store rejects a return/exchange request and the customer refuses to reclaim the products, the store has the right to dispose of these products after 15 days from the customer’s refusal date.
10. Refunds for Accepted Returns:
For accepted return requests, the store will refund the product price to the customer within 15 business days from the date of approval, using the same payment method used for the purchase.
11. Exchange Process:
If the customer opts for an exchange, the following steps will be taken to ensure a smooth experience:
○ Return Authorization: A return order will be prepared for the product to be exchanged. Ensure the product is returned in its original condition with all accessories as per store policy.
○ Refund Options: Upon receiving and inspecting the product, the customer may choose one of the following:
■ Refund to the original payment method.
■ Credit the amount to the customer's store wallet for future purchases.
○ Purchasing a Replacement: After the refund is processed, the customer can use the store credit or pay to purchase the replacement product through the online store. Exchanges are not available at company branches.
12. Refund Timeline:
Refunds for returns or exchanges will be processed within 14 business days from the date of approval and will be issued using the original payment method.
Section 13: Warranty Policy
(1) The store shall make available the products offered for sale according to the warranties submitted by the manufacturing companies, traders or sellers and the store shall not make available any warranties of the products and the store shall transfer all the warranties of the products to the customers. In case of the availability of a warranty of the product by the manufacturing company or the trader, the store shall deliver the warranty certificate to the customer and it shall include the warranty period and maintenance center. In all cases, the warranty shall include the manufacture defects only and shall not cover all the damages caused to the product as a result of the misuses by the customer.
(2) The store provides a special warranty for certain types of products:
- General products:
Notes
Warranty Period
Category
two years
electrical products
one year
handheld flashlights
about smuggling and a change in a water taste
one year
aluminum car tanks
five years
Indian gas tanks
two years
a car pump
one year
Terra pressure cookers
- Fridge warranty:
The compressor
Comprehensive
The fridge category
five years
three years
DOMETIC -CFX
five years
two years
DOMETIC -CF
five years
two years
DOMETIC -CDF
-
two years
DOMETIC – MOBICOOL
Section 14: Evaluations Policy
The store offers the service of evaluation and the addition of the comments by the buyers after each purchase process for the purpose of providing better service to all our buyers and is shall be stipulated in relation to the addition of comments what follows:
(1) The comments must be true, legal and expressive of the service provided to the buyer.
(2) It shall be prohibited to use illegal words or phrases during the evaluation process.
(3) It shall be prohibited to use logos, names of sites or other applications, famous or infamous trademarks during the evaluation process.
(4) It shall be prohibited to make comparisons between our services and the services of our competitors in a way that makes a wrong to us or competitors.
(5) It shall be prohibited to make a wrong to the peoples, countries, cultures, society or any human, societal or religious values during the evaluation process.
(6) It shall be prohibited to publish any advertisements or to promote goods or services through the service of evaluation of our store.
(7) The store shall be entitled not to publish the comments in case they are illegal or untrue from our point of view.
(8) The store shall be entitled to delete any comments that have been published in case they breach the preceding provisions, any terms and conditions, the sale agreement or the privacy policy.
(9) The store shall reserve its legal right to resort to judiciary in case of making a wrong to the store through the service of comments.
(10) The third party to whom a wrong was made through the service of comments shall be entitled to resort to judiciary against the buyer who has added the illegal comments without having recourse against us.
Section 15: Copyrights
(1) The store and ideas expressed inside it are exclusive intellectual property rights of Al Sanidi For Travel Supplies. Any imitation or plagiarism of the store or some of its services (including ideas, texts, symbols and software) shall be deemed to be a violation of our copyrights for which we will take all the legal procedures against the perpetrator of the said violations.
(2) All the contents included or available within the “Alsanidi” services such as (texts, logos, pictures, graphs, voice, recordings, icon buttons, digital contents, materials that are uploaded, software and collection of data) shall be the property of the store and shall be protected by Kingdom of Saudi Arabia laws and the international copyrights laws.
(3) The store shall reserve the ownership of the content of products, all images and visual files and shall enjoy the rights of publishing them at anytime. The collection of all data inserted in the service of “Alsanidi” or making it available by any of our services shall be exclusively and privately owned by “Alsanidi” and protected under the Kingdom of Saudi Arabia laws of copyrights and the international ones and also shall be protected under the international conventions in force such as Bern Convention and TRIPS Agreement.
Section 16: Trademarks
(1) “Alsanidi”, “Alsanidi”, logos connected with it, Pictures, logos, headers of pages, icon buttons, texts and services names shall be trademarks and commercial designs of “Alsanidi”.
(2) Reproduction of trademarks or commercial designs of “Alsanidi” in any media or advertising means shall be prohibited without a written permission from us.
(3) Trademarks and commercial designs of “Alsanidi” may not be used for contacting any product or service that doesn’t belong to us not to cause harm to the position and credibility of “Alsanidi” or to cause harm to its buyers.
Section 17: Content Policy
(1) The user declares that he is fully entitled to publish the content via the store and this content doesn’t violate any of the rights of the third parties.
(2) The user is obliged not to publish any political, religious, inflammatory or offensive content of cultures, religions, peoples or nations, And he is also prohibited from publishing of any immoral content or content that violates the applicable laws.
(3) The users shall bear all the legal liability in case they violate any personal property rights or intellectual property rights over any content published by them via the store.
(4) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.
(5) You aren’t licensed in any of the forms to publish any link of sites or another applications via the store or through any features available within the store.
(6) It is prohibited to publish any advertising or promotional content through the Store without our permission, and that the content should match our terms and conditions. Advertising must meet all consumer protection requirements and not be false, misleading or illegal.
(7) The store shall incur no liability in view of the publication of the content and we shall not be liable for the violation by the user of any of the rights of third parties and it shall be the user’s liability only.
(8) The store shall incur no liability in view of the misuse of the content and it shall be the user’s liability who misuses the content and in this case the user shall be deemed to be liable to us for his use of the content contained in the store.
(9) The store at any time shall be entitled to delete the content published by the users via the store in case we see that this content violates the intellectual property rights, trade marks, the rights of privacy, trade rights or other intellectual property rights of third parties.
(10) Content provided on this store is solely for informational purposes. Comments or opinions expressed on this store are those of the individual posting such content and may not reflect our opinions.
Section 18: Acceptable Use Policy (AUP)
(1) The services of the store shall be available within Kingdom of Saudi Arabia and GCC countries (UAE, Bahrain, Kuwait, Sultanate of Oman). Consequently, we shall not be bound to make available any orders in any other state. Nevertheless, they can reach the store anywhere in the world.
(2) The user declares that under this agreement he will not rely on any promises, guarantees or emphasis by or on behalf of “Alsanidi” except what is provided for in this agreement.
(3) through being bound by the conditions of use or any conditions of the service and through paying any applied fees, the store grants you a limited and non-exclusive license that is non-assignable and may not be subleased to have access to the non-commercial use of the “Alsanidi” services. This license doesn’t involve the reselling or any commercial use of any of our services or their content. Also, it doesn’t involve any copy of the information available about the account in the favour of third parties or the use of means of getting data as well as any use of the tools of collecting and eliciting the similar data.
(4) You may not reproduce or make typical copy of this store, copy, sell, resell any part of it or use it in a different way for purposes of commercial or non-commercial exploitation of it without having an express written consent by “Alsanidi”. You may not use any descriptive marks or any other “text” which exploits the name “Alsanidi” or its trademark without an express written consent by the store.
(5) All the information you disclose must be real, updated and correct and express yourself and match with what is required in the registration form we have. The user undertakes to precisely enter the information required to be entered in the store and he shall be responsible for regularly reviewing this information for the purpose of correcting, modifying or renewing it as long as you have new information regarding this and you are required to keep all the data and documents proving that.
(6) In case you have provided incorrect, imprecise, non-synchronized, or incomplete information or in case we have reasonable reasons to suspect that this information is incorrect, imprecise, non-synchronized, in complete or inconsistent with this agreement of use and without prejudice to any other rights under this agreement or the law, we will suspend or cancel your membership.
(7) You agree not to use “Alsanidi” or any service provided via it in an illegal, deceitful or antisocial way as we determine. You shall be liable for the lack of the serious and credible use of the store. You may use our services in the form only legally permitted and according to the conditions of the agreement. You may not misuse our services in any of the forms.
(8) You declare that you will notify us in case of the existence of any publications, materials or transactions that seem to violate this agreement. The user is bound to notify us in case of discovering any illegal use of the store.
(9) The use of “Alsanidi” might be coupled with making available services or content of other bodies that aren’t under our control. Consequently, you declare that other conditions, provisions and policies of privacy apply to your use of the services and content of the bodies not belonging to us.
(10) All rights not expressly granted to you to these conditions of or any conditions of another service shall be reserved by “Alsanidi”. The licenses granted by us shall terminate in case you don’t comply with these conditions of use or any conditions of another service.
Section 19: Telecommunications
(1) You agree on getting telecommunications from us and we will communicate with you via e-mail, mobile phone number or through the other services of “Alsanidi”.
(2) You agree that all agreement, notices, disclosures and other telecommunications done by us online satisfy all the legal conditions as if they were written with all their legal effects.
(3) “Alsanidi” requires your consent during the registration process to sending messages on your e-mail, mobile phone or via the store for promotion purposes to inform you of any changes, advantages or new activities added to your store.
(4) In case you decide at any time that you don’t want to receive promotion messages, you can deactivate the receiving of these messages through correspondence with us. But in this case we don’t ensure that you will enjoy our services fully.
Section 20: Notices
(1) Any notices you like to send to “Alsanidi” must be sent through the features specified within the store. Any notices sent outside the store shall not be considered.
(2) Any notices “Alsanidi” likes to send to you shall be either by publicizing them via the store or sending them to you via the mobile phone number or e-mail you provided us with during the registration process. You are supposed to have known of the notice as soon as the notice is publicized via the store or with the lapse of 24 hours from the time at which the message was sent to you.
Section 21: Assignment of Rights and Obligations
(1) “Alsanidi” shall be entitled to transfer all the rights mentioned in this agreement to third parties without any objection by the user. All shall be bound to perform all their obligations mentioned in this agreement to the assignee immediately they are notified of the assignment. The assignee shall be entitled to take all the legal procedures against whoever doesn’t perform his obligations under this agreement.
(2) You may not assign your obligations and rights under this agreement or authorize a third party to manage your account in the store except after getting a written consent from us.
Section 22: Legal Liability
(1) You shall be bound by all the laws and regulations in force within the state in which you use the store in relation to your use of the store and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the terms and conditions provided for in this agreement.
(2) In case of the breach by the user of any of the conditions or provisions of this agreement, “Alsanidi” shall be entitled to take an administrative action within the store. This action might be the suspension of membership for a time period or a permanent ban on the user in breach. He shall not be entitled in this case to register in the store once more except with an express consent of “Alsanidi”.
(3) The penalties imposed by “Alsanidi” on the parties to this agreement shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the store.
(4) The buyer shall be liable under this agreement and under the law and shall be bound to compensate us in case he gives ostensible purchase orders, not serious ones or their purpose is to annoy and to waste time. Also, he shall be legally liable to the shipping companies in this case.
(5) In case you violated this agreement, “Alsanidi” shall reserve its right to recover any amounts due to us from you as well as any losses or damages caused by you. And the store shall be entitled to take the legal procedures or to resort to competent courts to file civil or criminal actions against you.
(6) “Alsanidi” doesn’t ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.
Section 23: Limits of Our Liability
(1) You expressly agree that you are personally liable for the use by you of “Alsanidi”. We provide our services “as they are available” without any promises or guarantees of any kind whether express or implied through the use of this store, it’s content or services provided by it.
(2) The store doesn’t warrant that technical defects will be repaired or that the store or its servers are free from viruses or anything else that is harmful or destructive and you know that the stores on the internet might be exposed to corrupt data or its unavailability or the delay of its appearance and you accept that.
(3) The store might be unavailable from time to time due to the acts of repair, maintenance or development and you agree that the store shall not be bound to provide the technical support at anytime.
(4) “Alsanidi” doesn’t provide any guarantees that this store, its servers or the messages are free from viruses or other harmful components. You declare that “Alsanidi” is an internet – based service and in spite of exerting our best to keep information safe, we can’t guarantee that information received or transmitted by the user while using the store is safe at all times.
(5) “Alsanidi” doesn’t provide any guarantee and shall not incur any liability in relation to the modernity, commonness, precision and quality of information received by the user via the store. The liability of using or depending on the information that is received or reached by the user through the “Alsanidi” services shall completely lie on this user.
(6) “Alsanidi” can’t assure that each user of the store is actually the person he claims to be.
(7) The store shall not be liable in all cases for any direct, indirect or dependent losses, loss of profits or damage to the fame whatsoever as a result of disclosing your user name and/or password.
(8) “Alsanidi” shall not be legally liable for losses or damages whatsoever that might arise from using this store including but limited to the direct and indirect damages.
(9) We might at anytime modify, suspend or interrupt the “Alsanidi” services without sending a notification to you thereof. Also, we might suspend your use of our services in case you violate these conditions and terms or in case you have misused these services from our point of view.
(10) Without prejudice to its other rights, “Alsanidi” shall be entitled to suspend or cancel your membership or your access to the store at any time without notice and for any reason and to cancel this agreement.
Section 24: Compensations
(1) You agree to compensate “Alsanidi” and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of store or due to the violation of these conditions and terms or the breach of the rights of the other users.
(2) The store excludes from its warranties, clauses and conditions any financial losses that might be connected with the buyer or the distorted reputation or any damages arising from the your misuse of products or the store and the store shall not incur any liability or claims in such cases.
(3) “Alsanidi”, its officials and employees shall not be legally liable to you or to another party for any direct or indirect loss or any other cost that might arise from, in connection with the performance of this agreement or the provisions of our services.
(4) The user has to protect “Alsanidi” and its employees, defend them and compensate them for any losses resulting from any action or claim connected with the store or from an act or negligence by the user, his representative or agents.
(5) You shall be bound to compensate for any losses or damages caused to the store as a result of any illegal use or not permitted by us.
Section 25: Modifications
(1) " Alsanidi" store has the right to change the terms and conditions and privacy policy at any time it deems appropriate and for any reason, the user must see these modifications before continuing to use the store, and we will update the date of "last updated" at the top of this document.
(2) Your continued use of the store after any updates to the terms and conditions and privacy policy, whether by adding, deleting or modifying, is considered as your express consent to these updates.
(3) At any time, we may make any modifications or improvements that we deem necessary for the store and its services to increase its effectiveness, and the user is committed to any directives or instructions provided by the store to him in this regard, and this type of modification will not require any notices or notifications to the user.
Section 26: Cancellation of The Agreement
The agreement shall be deemed to have been automatically rescinded without the need of excuses or taking judicial procedures in any of the following cases:
(1) In case your breach of any paragraph or term of the terms of this agreement above mentioned is proved while reserving all our rights to claim compensation for the damages resulting therefrom or in case you non-performance any obligations provided for this agreement without taking serious actions to eliminate this breach while reserving our rights to claim compensations if necessary.
(2) Inability to document any information you provided us with or assigning or subleasing the account without our consent.
(3) In case we decide at anytime that your activities resulted in legal disputes to you or to other users.
(4) The cease of the activity of the store or the cease of the activity of the official of store management.
Section 27: Applicable Law and Competent Courts
(1) This agreement shall be governed by the laws in force within Kingdom of Saudi Arabia.
(2) Judiciary within Kingdom of Saudi Arabia shall have jurisdiction over any dispute that might arise from the interpretation or performance of this agreement.
(3) In case any of the provisions of this agreement becomes illegal or unenforceable, the legality and enforceability of the other provisions will not be affected.
Section 28: Language
(1) Arabic text of this agreement shall be the certified text in relation to interpretation and application of its terms and conditions.
(2) In case of conflict between the Arabic text and the translated text of this agreement, the Arabic text shall prevail.
Section 29: Contacting us
You can contact us at anytime via:
- E-mail Address: [email protected]
- Phone No.: 920003040
