Privacy Policy
Introduction
Thanks for your trust in the store “Alsanidi” and Al Sanidi For Travel Supplies.
We esteem highly the responsibility for protecting the privacy of your data. We have observed the considerations of privacy protection of the users as for drawing up this policy as well as observing the relevant legal provisions. The provision of the services necessitates the collection and processing of some data about the users of “Alsanidi” store. This policy clarifies what data is that is collected by us and the purposes of this collection, the limits of using and disclosing this data as well as the obligations of the parties in relation to the protection of data.
This policy should be carefully read before using the application and the policy includes the following terms:
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Section 1: Definitions
In this policy unless otherwise required by the context, the following terms shall have the meanings referred to.
“Alsanidi”, The “Store”, “Application”, “We”, “Us” or “Our” refers to the site “Alsanidi.com.sa”, “Alsanidi” application and Al Sanidi For Travel Supplies in Kingdom of Saudi Arabia.
“User”, “you” or "your” refers to the person who visits or uses the store, registers a membership on the store, upload the application, uses or registers on it.
“Buyer” shall refer to each person, institution or company giving the purchase order of products offered for sale via the store.
“Products” shall refer to the products offered for sale via the store and they include (trips and camping supplies, cooking, barbecue and stoves, sniping and hunting, travel and sport supplies, heritage stuff and folk furniture) and other products available via the store.
“Content” refers to the content of the store which include among other things (photos, texts, movies, information, data, prices, lists of products, description of the services, products, advertisements, all icons, symbols, letters and figures).
“Policy” shall refer to this document as well as the terms and conditions contained herein.
“Data” shall refer to the data collected about the user or the data he provides to us or the data collected about the devices he uses while communicating with the store or the data related to visit , use the store or upload and use the application.
Section 2: Registering an account
We might collect and process the following data about you: Data you provide us with while registering in the store “Alsanidi” such as first name, last name, phone No, e-mail and password.
Section 3: Purchase Orders
We might collect and process the following data about you:
(1) Data you provide us with due to your entry with us into a sale agreement such as the address in which you reside, your full name and other data necessary for the shipment such as (city, neighborhood, street, building).
(2) The data you provide to us in return or exchange requests and the data of payment in connection with the recovery of the price of products or the payment of the price differences.
(3) The data you might provide us with while providing the services or at any time including but not limited to the address, the bank account No, credit card No or the other data we ask you to provide.
Section 4: Electronic Payment
Al Sanidi store provides an electronic payment gateway through the Store, and we adopt payment by the following payment methods (Visa, MasterCard, Mada, Stc pay, Apple pay) and the store contracts with an electronic payment service provider, and the buyer pays through the electronic payment provider, therefore, the payment service provider checks purchases and reviews some of the buyer's data and this may require some banks to be informed of these processes to ascertain the legality of electronic payment processes.
Section 5: Shipping Companies
Al Sanidi store provides shipping services for products provided online via the store through shipping companies to deliver products to the buyers, and the provision of the service requires providing some shipping companies with some data about the buyer such as the client address in detail and contact details.
Section 6: Mailing bulletin
Al Sanidi store provides mailing bulletin service, and by providing us with a valid email, the user can receive the messages we provide through this service, and providing an email with us is a legal authorization to receive group messages from the store.
Section 7: Other data we collect about you
We might collect and process the following data about you:
(1) Data you provide us with when you enter a competition or promotion sponsored by the store.
(2) Data you provide us with when you report a problem in the store.
(3) The data you provide us with upon the occurrence of a problem related to the process of payment of the amounts you must pay.
(4) Data you provide us with when you communicate with us or the customer service for any reason.
(5) Data you provide us with when you evaluate the services you received via the store.
(6) The data we see to be necessary for ascertaining your identity or ascertaining the validity and legality of any operations you carry out via the site including a photo copy of your passport or ID card.
Section 8: Data we collect automatically
Data we collect automatically about the use of our services. We might receive some information from the internet browser and your personal device including the correlation definition files and similar techniques the use of our services and this includes (Computer and contact information such as statistics connected with views of pages, movement of passage from and to our services, URL address, IP address, unique device identifier, browsing record, web record information).
Section 9: Cookies Policy
Cookies are text files stored on your device when visiting some pages of the web. These files will not cause harm to your device They are used as follows:
(1) Cookies are used for the purpose of providing information for example in the store “Alsanidi”, some cookies help us to specify the errors and to fix them.
(2) Some cookies help us to remember the pages and models you watch when you visit our store.
(3) Cookies aim at improving the trial of the store “Alsanidi” every time you visit it.
(4) There are cookies of pages published via our store and they don’t belong to us such as the content of the movie belonging to the site youtube.com and you know and agree that we don’t control the cookies of such sites and you have to enter these sites and have access to the policies they follow.
(5) You can change the favorites of the cookies through entering the settings of your browser and choosing the suitable ones for you.
Section 10: Limits of using your data
We are always bound by protecting your privacy. Consequently, we use your personal data for the following purposes:
(1) Enabling you to use our services in the best way and providing always the best to you.
(2) Creating your account or your personal file through which we communicate with us via the store.
(3) Processing the data you provide via our services such checking your e-mail or that your phone No is active, fit for use and owned by you.
(4) Delivering products to you and communicating with you to specify your place of residence and following this act up until it is finished.
(5) Communicating within the limits of our policy of refundability and processing your refundability request as well as replying it.
(6) Receiving your questions, complaints and inquiries as well as replying them.
(7) Receiving your comments and assessment of the service you received via our store as well as replying them.
(8) Processing your answers to the questionnaires offered via the store.
(9) Providing you with the information about services and products you order via our store.
(10) Providing you with the information about products we think you are interested in including our special offers.
(11) For the purposes of internal work such as improving our services.
(12) For allocating the content, recommendations and advertisements we offer or offered by third parties to you whether in relation to the services or in any other place on the internet.
(13) Communicating with you in relation to the governmental contacts according to our discretion in view of the changes of the privacy policy, the conditions of use or any of our other policies.
(14) For complying with the regulatory and legal obligations.
(15) For the purposes revealed at the time of providing of your information with your agreement and according to this privacy policy.
Section 11: Protection of your data
(1) The store undertakes to keep your banking or personal data for the period of time required by the nature of the transaction you are doing via the store.
(2) The store undertakes not to deal with your personal data for purposes not authorized or permitted in return for a fee or not with any other body except in case this is required from us or permitted under the relevant laws and instructions or with a prior written consent from the user to whom the information is related.
(3) The store undertakes to keep the records containing the personal data of the user or any records of online communications in our charge or under our control or with our agents or employees.
(4) The store undertakes to take the reasonable steps for ensuring that the user’s personal data and the relevant records are safely protected in a proportionate way in relation to their importance.
(5) You know and agree that the internet isn’t a completely safe means and the confidentiality of your personal data can’t be fully ensured.
(6) We on our part undertake within the limits legally permitted not to uncover your confidential data and not to use it in a way that conflicts with your right to privacy.
(7) We undertake not to circulate your data and not to sell it to third parties.
Section 12: Disclosure of your data
(1) You shall entitle us to allow our employees to deal with your personal data within the limits of providing the services.
(2) We may disclose your personal data to any member of our group which means our subsidiaries and our companies.
(3) We might reveal your personal data to third parties when:
- We sell the assets of our institution or upon the entry of partners with us, we hence reveal your data to the buyer or the new partner.
- The bodies share with us the provisions of services for the protection from the credit risks, deceptions and online hacking.
- In case we are required to disclose your personal data or to share it for the protection of the rights and property or the safety of Alsanidi store, our employees or others.
(4) We might reveal your personal data in compliance with legal or contractual obligations in the following cases:
- In case we are required to disclose your personal data or to share it in compliance with any legal obligation or for the imposition or application of our terms and conditions or any other agreement.
- In case of rendering a judicial decision or order by the various judicial competent bodies that bind on us.
- In case of issuing a decision by the public authorities that bind on us.
Section 13: Modifications
(1) We shall be entitled to modify our privacy policy at anytime and we shall publish a general notice of the new modifications via the store. Also, we shall update “date of last update” at the top of this document.
(2) Your continuity of using the store after updating this policy shall be deemed to be an express consent by you to these modifications and a legal acceptance of the new practices and terms.
(3) In case you don’t agree on the new modifications and updates, you must immediately suspend the use of the store.
(4) You should have access to the privacy policy from time to another in relation to its terms and updates.
Section 14: Contacting us
You can contact us at anytime via:
- E-mail Address: [email protected]
- Phone No.: 920003040
