Our online store welcomes you and informs you that below you will find the terms and conditions governing your use of this store and all the legal implications arising from your use of the store's services via this online platform. Any person's use of the store, whether as a consumer of a service or product, or otherwise, constitutes their acceptance and agreement, with full legal capacity, to all the terms and conditions of this agreement. This agreement confirms your commitment to its terms and conditions and applies to all types of transactions between the consumer and the store. This agreement becomes effective and binding upon your acceptance and registration with the store, in accordance with Article 10 of the Saudi Electronic Transactions Law.
The above preamble is an integral part of this agreement. Below you will find the meanings and definitions of the key terms used in this agreement:
1- (The store) This definition includes all forms of online stores, whether it is an electronic application, a website on the World Wide Web, or a physical store.
2- (Consumer) The person who engages in e-commerce with the desire to obtain the products or services provided by the store through its electronic platform.
3- (The Agreement) This term refers to the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.
1- The consumer acknowledges that he has the legal capacity, according to Sharia and regulations, to deal with the store, or that his age is not less than eighteen years.
2- The consumer agrees that if he violates this article, he shall bear the consequences of this violation before third parties.
1- The store’s commitment to consumers is to provide (the service or product).
2- The store may provide other services such as after-sales services or other related services, depending on the nature and type of (service or product) required by the consumer.
1- The consumer is obligated to use the store’s electronic platform in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.
2- When purchasing a service or product from this store, the consumer undertakes not to use this service or product in a manner that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.
By applying for membership in this store as a user, you agree to disclose specific information and choose a username and password to use when accessing the store's services. By doing so, you agree to the following:
1- You are responsible for maintaining the confidentiality of your account information and password, and you agree to immediately inform this store of any unauthorized use of your account information with the store or any other breach of your confidential information.
2- The store shall in no way be liable for any loss that may be incurred by you, directly or indirectly, morally or materially, as a result of disclosing the consumer’s name or password information.
3- You commit to using your account or membership with the store yourself, as you are fully responsible for it. If someone else uses it, this is evidence that you have authorized them to use the store in your name and on your account.
4- You agree that when using the store, you will use it with all seriousness and integrity.
5- You agree to disclose true, correct, up-to-date, complete and legal information about yourself as required during registration with the store and you agree to update your data if it changes in reality or if the need arises.
6- Our store is committed to handling your personal information and contact details with complete confidentiality.
7- If it becomes clear to the store that you have disclosed information that is untrue, incorrect, outdated, incomplete, illegal, or contrary to what is stated in the User Agreement, the store has the right to suspend, freeze, or cancel your membership, store, and account on the platform, without prejudice to the store’s other rights and legitimate means of recovering its rights and protecting other consumers.
8- In the event of non-compliance with any of the above, the store management has the right to suspend or cancel your store or membership or block you from accessing the store's services again.
1- The parties to this agreement agree that communication will be via the email address registered on the platform.
2- The consumer agrees that all agreements, declarations, statements and other communications provided to him electronically are equivalent to their written counterparts, and are a self-standing argument, in meeting regulatory and legal needs.
3- The consumer agrees to be contacted and notified of any provisions relating to this agreement or to dealings with him through the store management broadcasting general messages sent to all consumers or to specific users of the store.
1- If any article or clause in this agreement is canceled or becomes invalid, such cancellation or invalidation shall not affect the validity of the remaining articles, clauses, rules, and provisions of this agreement, which shall remain in full force and effect until further notice from the store management.
2- This agreement - which is amended from time to time as required - constitutes the mechanism for working, understanding and agreement between (the consumer) and (the store).
3- The store may charge some consumers fees depending on the offers, products or services they request, or on the fees or taxes imposed by the state on the nature of the product or service.
4- The store reserves the right to add, increase, decrease or deduct any fees or expenses in accordance with the terms and conditions of the User Agreement, from any consumer, regardless of the reason for their registration.
1- The store, through its partners, provides a payment and settlement system in the store, which can be done entirely online through the payment options available on the store or through any payment method that the store provides from time to time.
2- The store is committed to setting the price of the service or product it offers in its store according to the commonly accepted market value.
3- The store is obligated to provide invoices, receipts, and delivery notes for all amounts and profits generated in its store, and is obligated to give the consumer an invoice for their purchase of a service or product.
4- The store is committed to providing the accounting specifications commonly accepted in its online store, in accordance with the provisions of this agreement, and in light of the legal, economic, commercial and regulatory interests in this arrangement.
1- The intellectual property rights of the store are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.
2- The consumer respects the intellectual property rights of the store, including the store's name, words, logos, and other symbols belonging to or displayed on the store, as all rights associated with the store's name are fully owned by the store's intellectual property.
1- The store undertakes to conduct its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
2- The store shall not be liable for any claims arising from errors or negligence, whether caused directly, indirectly, incidentally, by the consumer, or by a third party such as shipping companies.
3- (The store name), its employees, owners, and those who represent them are committed to ensuring that the (product or service) is sound, legitimate, and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.
The store may suspend or cancel a consumer's membership or restrict a consumer's access to the platform's services at any time, without notice, for any reason, and without limitation.
This User Agreement is governed by and construed in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is subject in full and completely to the regulations in force with the authorities in the Kingdom of Saudi Arabia.
If any provision or clause of this User Agreement is canceled or becomes invalid, such cancellation or invalidation shall not affect the validity of the remaining provisions and clauses of this User Agreement, which shall remain in effect until further notice from the store management.
This User Agreement - which may be amended from time to time as necessary - constitutes the User Agreement, operating mechanism, understanding, agreement, and contract between the store and the consumer. Both parties to this agreement agree that the following shall be taken into consideration:
1- Arabic is the language to be used when interpreting the provisions of this agreement, or when translating it into another language.
2- All prices displayed for the store’s services or products may be modified from time to time.
3- The promotional or marketing offers that the store may put forward are temporary offers, as the store has the right to modify or stop these promotional or marketing offers at any time.
4- The parties to this agreement are committed to dealing with each other in a manner that does not violate the Sharia rules, regulations and laws in force related to the nature of the transaction between the store and the consumer.
5- This User Agreement may only be terminated by a decision issued by the store management.
1- Open the app: Make sure you are logged into your account.
2- Go to the Account tab: Look for the "Account" or "Settings" tab in the app.
3- Log in (if necessary): If you are not already logged in, enter your username and password.
4- Click on the "Edit Account" button: Look for the "Edit" or "Manage Account" button.
5- Scroll down the page: You will find your account information, including your username, email address and other data.
6- Click the "Delete Account" button: This button is usually located at the bottom of the page or near other account options.
7. Read the warning carefully: Make sure you read the warning that appears on the screen. This warning will remind you to permanently delete all your account data.
8- Click on "Confirm Deletion": If you are sure you want to delete your account, click on the "Confirm Deletion" button.
• Account deletion cannot be undone: Once deletion is confirmed, all your account data will be permanently deleted.
• Make sure to save any important data before deleting the account: you will not be able to access this data after deleting your account.
• If you encounter any problems deleting your account: Please contact the app support team for assistance.
• Change your password: If you are concerned about the security of your account, you can change your password.
• Email notification: You can also email the app support to request that your account be deleted.
Using these simple steps, you can easily delete your account from the app.