Thank you for your trust in Al-Sunaidi Store and Al-Sunaidi Travel Supplies Company.
We value the responsibility of protecting your data privacy, and in drafting this policy, we have taken into account user privacy considerations, along with relevant legal provisions. Providing services requires the collection and processing of certain data about Al-Sanidi Store users. This policy explains what data we collect, the purposes for which we collect it, the limits on its use and disclosure, and the parties' obligations regarding data protection.
Please read this policy carefully before using the store or application. The policy contains the following items:
First: Definitions
In this Policy, unless the context otherwise requires, the following terms have the meanings indicated.
“Alsanidi”, “Store”, “Application”, “We”, “Our” or “Our”: refers to the alsanidi.com.sa website, the Alsanidi Store application, and Alsanidi Travel Supplies Company in the Kingdom of Saudi Arabia.
“User” or “You” or “Your”: means the person who visits, uses, registers for membership in, or downloads, uses, or registers for the Store.
“Buyer” refers to any person, institution or company that orders the products offered for sale through the Store.
“Products” refers to the products offered for sale through the Store, which include (travel and camping supplies, cooking, barbecue and stoves, hunting and fishing, travel and sports supplies, heritage and traditional furniture) and other products available through the Store.
“Content” refers to the content of the Store, which includes, but is not limited to, (images, text, video, information, data, prices, product listings, descriptions of services and products, advertisements, and all icons, symbols, letters, and numbers).
“Policy” refers to this document and the terms and conditions contained therein.
“Data” means data collected about the User, provided to us by the User, collected about the devices used by the User to connect to the Store, or related to visiting and using the Store or downloading and using the Application.
Second: Register the account
We may collect and process the following data about you: the data you provide to us when you register in the “Al-Sunaidi” store, such as first name, last name, mobile number, email address, and password.
Third: Purchase requests
We may collect and process the following data about you:
(1) The data you provide to us when you enter into a sales agreement with us, such as the address where you reside, your full name, and other data necessary for the shipping process, such as (city, neighborhood, street, building).
(2) The data you provide to us in requests to return or exchange products and payment data related to refunding the price of products or paying the price difference.
(3) Data that you may provide to us during the provision of services or at any time, which includes, but is not limited to, address, bank account number, credit card number, or other data that we may request from you.
Fourth: Electronic payment
Al-Sunaidi Store provides an electronic payment gateway through the store, and we accept payment through the following payment methods (Visa, MasterCard, Mada, Stcpay, Apple Pay). The store contracts with an electronic payment service provider, and the buyer pays through the electronic payment provider. Therefore, the payment service provider verifies the purchase transactions and reviews some of the buyer’s data. This may require informing some banks of these transactions to ensure the legality of electronic payment transactions.
Fifth: Shipping companies
Al-Sunaidi Store offers online product shipping services through shipping companies to deliver the products to buyers. Providing this service requires providing shipping companies with some information about the buyer, such as the customer's detailed address and contact information.
Sixth: Newsletter
Al-Sunaidi Store provides a newsletter service. By providing us with a valid email address, the user can receive messages we provide through this service. Providing us with an email address constitutes a legal authorization to receive bulk messages from the store.
Seventh: Other data we collect about you
We may collect and process the following data about you:
(1) Data you provide to us when you enter a contest or promotion sponsored by the Store.
(2) The data you provide to us when you report a problem in the store.
(3) The information you provide to us when a problem occurs related to the payment process for the amounts due from you.
(4) Data you provide to us when you contact us or serve our customers for any reason.
(5) Data you provide to us while evaluating the services you received through our store.
(6) Data that we deem necessary to verify your identity or to ensure the validity and legality of any transactions you carry out through the website, including a copy of your passport or a copy of your national ID.
Eighth: Data we collect automatically
Data we collect automatically When you use our Services, we may receive certain information from your internet browser and device, including cookies and similar technologies when you use our Services, including (computer and connection information such as statistics on page views, traffic to and from our Services, referring URL, IP address, unique device identifier, browsing history, and web log information).
Ninth: Cookies (Cookies Policy)
Cookies are text files that are stored on your device when you visit certain web pages. These files will not harm your device. They are used as follows:
(1) Cookies are used to provide information. For example, in the “Al-Sanidi” store, some of the cookies we use help us identify and fix errors.
(2) Some cookies help us remember the pages and forms you view when you visit our store.
(3) Cookies are intended to improve your Al-Sunaidi Store experience every time you visit it.
(4) There are cookies for pages published through our store that are not affiliated with us, such as the video content of the YouTube website youtube.com, and you know and agree that we do not control the cookies of such sites and you must enter these sites and review the policies they follow.
(5) You can change your cookie preferences by accessing your browser settings and choosing the one that suits you.
Tenth: Limits on the use of your data
We are always committed to protecting your privacy, and therefore we use your personal data for the following purposes:
(1) To enable you to use our services optimally, and to always provide you with the best.
(2) To create your account or profile through which you communicate with us via the Store.
(3) To process the data you provide through our services, such as ensuring that your email address or phone number is active, valid, and owned by you.
(4) To deliver the products to you, contact you to determine your place of residence, and follow up on that process until it is completed.
(5) To communicate within the limits of our Return Policy and to process and respond to your return request.
(6) To receive and respond to your questions, complaints and inquiries.
(7) To receive and respond to your comments and evaluation of the service you received through our store.
(8) To process your answers to surveys posted through the store that you participated in answering.
(9) To provide you with information about the services and products you request through our store.
(10) To provide you with information about products that we think may be of interest to you, including our special offers.
(11) For internal business purposes such as improving our Services.
(12) To personalize the content, recommendations, and advertisements that we and third parties provide to you, whether on the Services or elsewhere on the Internet.
(13) To contact you regarding government communications and, in our sole discretion, regarding changes to our Privacy Policy, Terms of Use, or any of our other policies.
(14) To comply with regulatory and legal obligations.
(15) For purposes disclosed at the time you provide your information, with your consent, and in accordance with this Privacy Policy.
Eleventh: Protecting your data
(1) The store undertakes to retain your personal or banking data for the period required by the nature of the transaction you conduct through the store.
(2) The store undertakes not to deal with your personal data for unauthorized or permitted purposes, with or without compensation, with any other party unless this is required of us or permitted by the relevant regulations and instructions, or with prior written consent from the user to whom the information relates.
(3) The store undertakes to maintain records containing the user’s personal data or any records of electronic communications, which are in our custody or under our control or with our agents or employees.
(4) The store undertakes to take reasonable steps to ensure that the user’s personal data and related records are protected in a security manner appropriate to their importance.
(5) You understand and agree that the Internet is not a completely secure medium, and that the confidentiality of your personal data cannot be completely guaranteed.
(6) We, for our part, undertake, within the limits permitted by law, not to disclose your confidential data or use it in a manner that conflicts with your right to privacy.
(7) We pledge not to trade or sell your private data to others.
Twelfth: Disclosure of your data
(1) You grant us the right to allow our employees to process your personal data within the limits of providing the Services.
(2) We may disclose your personal data to any member of our group, which means our subsidiaries and companies.
(3) We may disclose your personal data to third parties:
If we sell assets from our organization, or if we enter into partnerships with partners, we will disclose your data to the buyer or new partner.
·Entities that partner with us to provide services to protect against credit risks, fraud, and electronic piracy.
If we are required to disclose or share your personal data in order to protect the rights, property, or safety of Al-Sunaidi Store, our employees, or others.
(4) We may disclose your personal data to comply with legal or contractual obligations in the following circumstances:
If we are required to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms and conditions or any other agreement.
In the event that a court ruling or decision is issued by the competent judicial authorities that obligates us to do so.
In the event that a decision is issued by the public authorities obligating us to do so.
Thirteenth: Amendments
(1) We may modify our Privacy Policy at any time, and we will post a public notice through the Store of the new modifications, and we will update the “Last Updated Date” at the top of this document.
(2) Your continued use of the Store after this Policy has been updated constitutes your express consent to these amendments and your legal acceptance of the new practices and terms.
(3) If you do not agree to the new modifications and updates, you must immediately stop using the store.
(4) Please review the Privacy Policy from time to time to review its provisions and updates.
Fourteenth: Contact us
You can contact us at any time through:
Email address: [email protected]
Phone number: 920003040
